Shipping Policy

Welcome to Solunar. We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy below before placing your order.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are not processed or shipped on weekends or public holidays.

• During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Times

As a dropshipping store, our products are shipped directly from our trusted supplier partners.

Estimated delivery times:

• United States: 7–15 business days

• Canada: 8–18 business days

• United Kingdom: 7–15 business days

• Australia & New Zealand: 8–18 business days

• Europe: 7–18 business days

• Other International Destinations: 10–25 business days

Please note that these are estimated delivery times and may vary due to customs processing, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected shipping method.

From time to time, Solunar may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (where available). Please allow 2–5 business days for tracking information to update.

Multiple Shipments

If your order contains multiple items, they may be shipped separately from different warehouses. As a result, you may receive your items in separate packages on different dates.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities. These charges are the responsibility of the customer.

Incorrect Address

Please ensure your shipping address is accurate before completing your order.

Solunar is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you notice an error, contact us as soon as possible. We will do our best to update your order before it is shipped.

Lost, Delayed, or Damaged Packages

If your package is significantly delayed, lost in transit, or arrives damaged, please contact us. We will work with the shipping carrier to resolve the issue and determine the appropriate solution, which may include a replacement or refund where applicable.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team.

Thank you for shopping with Solunar. We appreciate your trust and look forward to serving you.